2018 Keynote Speaker

Dawn Franklin - IT Service Management Programme Director - LSEG

Dawn Franklin, IT Service Management Programme Director at LSEG is responsible for delivering a step change in IT Service Management across the Group.  Dawn has a passion for working in fast paced environments and thrives on execution and delivery. Before joining LSEG in January 2017, she spent 16 years with Goldman Sachs in various Technology roles, most recently leading the development of the company’s office in Warsaw.

Dawn graduated with a BS in Business Administration in 1993 and a MS in Telecommunications in 2004. She started her career in NYC before relocating to London in 2005.


2018 Guest Speaker

Sheila Flavell - Chief Operating Officer - FDM Group

Sheila Flavell is the Chief Operating Officer and an Executive Board Director of FDM Group. She has over 27 years of experience in both the public and private IT sectors internationally. She is passionate about enhancing diversity in the workplace and creating exciting careers for the next generation of digital talent.

Sheila’s experience and knowledge of the Group has been key in driving the Group’s global expansion programme. She played an integral role in the Group’s flotation on AIM in 2005 and was a key instigator of the management buy-out of the Group in 2010 and the subsequent listing onto the main FTSE Market in 2014 as well as FDM’s listing on the FTSE250 in 2017.

Sheila spearheads FDM’s Global Women in Tech campaign and FDM’s Getting Back to Business programme, aimed at providing opportunities for returners to work. She sits on the main Board of techUK and the Women in Tech Council and is frequently called to advise government committees on various issues, especially around the digital skills gap.

Sheila is a firm believer that “you cannot be what you cannot see” and knows the importance of highlighting strong role models within business. She acts as a mentor to several women within the IT sector to support them through their career progression and travels extensively around the world leading FDM’s expansion and championing a career in tech for all.

Sheila has won numerous awards throughout the years for her services to both business and the tech industry. This includes being recognised for the second year running as one of the top 25 most influential women in North America’s mid-market by CEO Connection, being conferred with a Life- time Achievement Award by Scotland Women in Technology, Woman of the Year at the Information Age Women in IT Awards and Computing’s Women in IT Excellence Awards, Leader of the Year at the everywoman in Technology Awards, one of the 100 Women Role Models in Tech by Business Cloud, being selected as one of Brummell Magazine’s Top 30 Most Inspirational Female Entrepreneurs in the City, featuring in Computer Weekly’s Influential Women in UK IT listings and being awarded the Editors’ Choice Award at the Women in IT Awards.